“This page covers everything related to the Customer Branches page, how to access it, and how to create a new branch.”
To access the Customer Branches page, please carefully follow these instructions:
- Start by clicking on the “Sales” menu in the main interface.
- Next, go to the top part of the page where the top bar is located, then click on “Customers.”
- Press the “Customer Management” page, which displays a list of all customers registered in the system.
- Click on the name of the customer for whom you want to add a branch. You will see the data and details related to that customer.
- Look among the fields under “Customer Branches,” and you will find a link called “Add or Edit.” Click on this link.
- You will be redirected to the “Customer Branches” page to manage the customer’s branches.
- You can edit the data of existing customer branches in the system, and you can also delete a customer branch if necessary.
Explanation of how to add a new customer branch: Note:
A customer branch is automatically added when adding the customer for the first time.
To add a new customer branch, please follow these instructions carefully:
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You will need to enter the basic data for the customer branch as follows:
- Enter the name of the customer branch.
- Enter the abbreviated name of the customer branch.
- Enter the bank account number for the customer branch.
- You can choose the document language for the customer branch.
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Next, enter the sales data for the customer:
- Select the sales representative associated with the customer branch.
- Choose the sales region to which the customer branch belongs.
- Select the sales group to which the customer branch belongs.
- Choose the default storage location for the customer branch.
- Select the default shipping company for the customer branch.
- Choose the tax group applicable to the customer branch.
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After that, enter the General Ledger accounts data:
- Select the General Ledger account for sales.
- Select the General Ledger account for discounts/cash discounts.
- Select the General Ledger account for credit balances.
Note: General Ledger accounts used with customer branches are automatically set as default settings, but they can be fully modified as needed.
Then, enter the contact information for the customer branch:
- Enter the phone number for the customer branch.
- Enter the fax number for the customer branch.
- Enter the email address.
- Specify the address of the customer branch.
After entering all the details, click on the “Add New Branch” button to save the data of the new branch in the system.