{"id":2077,"date":"2023-08-13T13:41:41","date_gmt":"2023-08-13T13:41:41","guid":{"rendered":"https:\/\/nsaq.io\/docs\/%d9%85%d8%af%d9%81%d9%88%d8%b9%d8%a7%d8%aa-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1\/"},"modified":"2023-10-16T21:41:06","modified_gmt":"2023-10-16T21:41:06","slug":"customer-payments","status":"publish","type":"post","link":"https:\/\/nsaq.io\/en\/docs\/customer-payments\/","title":{"rendered":"Customer Payments"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\" data-testid=\"conversation-turn-51\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 overflow-x-auto whitespace-pre-wrap break-words\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p><span style=\"color: #000000;\">&#8220;This page displays everything related to customer payments.&#8221;<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Instructions to Access the Customer Payments Page:<\/strong> <\/span><\/h3>\n<p><span style=\"color: #000000;\">&#8220;To access the &#8216;Customer Payments&#8217; page, please follow these instructions:&#8221;<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Firstly, go to the Sales screen from the main menu by clicking on the option related to sales. Afterward, the Customers window will appear, where you will click on it.<\/span><\/li>\n<li><span style=\"color: #000000;\">When you are in the Customers window, you&#8217;ll need to select the link named &#8220;Customer Payments,&#8221; which will allow you to access the page related to payments.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #000000;\"><strong>Options and Features of the Customer Payments Page:<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">On this page, you will find an option to use filters like &#8220;Date \u2013 \u2026\u2026&#8221; which can be accessed by clicking on the filter icon located on the left side of the page. Using these filters, you can query the invoices available in the system.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can view any existing sales payment, with the ability to modify it according to your needs and requirements.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can also check the accounting entry associated with any of these documents through a custom button at the end of each transaction.<\/span><\/li>\n<li><span style=\"color: #000000;\">The option to print any sales payment and keep a hard copy of it is available as well.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #000000;\"><strong>Explanation of How to Create a New Customer Payment:<\/strong> <\/span><\/h3>\n<p><span style=\"color: #000000;\">&#8220;To create a new customer payment, you can click on the link available next to the page named &#8216;Create New Customer Payment.&#8217; Please follow the following instructions carefully:&#8221;<\/span><\/p>\n<ul>\n<li>\n<h4><span style=\"color: #000000;\">Basic Payment Information:<\/span><\/h4>\n<ol>\n<li><span style=\"color: #000000;\">Firstly, you will need to select the payment recipient, which is the customer you are dealing with, from the dropdown menu of available customers.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can also specify the customer&#8217;s branch associated with the payment through the dropdown menu of customer branches.<\/span><\/li>\n<li><span style=\"color: #000000;\">Choose the financial account to which the payment amount has been transferred by the customer.<\/span><\/li>\n<li><span style=\"color: #000000;\">The payment creation date is set automatically based on the current date, but you can edit it if necessary.<\/span><\/li>\n<li><span style=\"color: #000000;\">Each customer payment has a unique reference that can be used for identification, and this reference is a serial number that distinguishes the payment from others.<\/span><\/li>\n<li><span style=\"color: #000000;\">If there are bank charges related to the payment, please add them in the provided field.<\/span><\/li>\n<li><span style=\"color: #000000;\">Additionally, you can select the branch of the receiving entity to which the payment was transferred from the dropdown menu of entity branches.<\/span><\/li>\n<\/ol>\n<\/li>\n<li>\n<h4><span style=\"color: #000000;\">Invoices Table:<\/span><\/h4>\n<ol>\n<li><span style=\"color: #000000;\">This table is used to direct the paid amounts to your invoices, whether it&#8217;s one or more, directly.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can verify the correctness of each invoice through the available link.<\/span><\/li>\n<li><span style=\"color: #000000;\">Once verified, you can add the customized amount you wish to pay in the adjacent field for the respective invoice.<\/span><\/li>\n<li><span style=\"color: #000000;\">Buttons available next to each invoice offer options for &#8216;Pay All&#8217; or &#8216;Clear Customized Amount.&#8217;<\/span><\/li>\n<li><span style=\"color: #000000;\">If you decide to allocate amounts to one or more invoices, these amounts will be automatically summed up in the value field at the bottom of the page.<\/span><\/li>\n<li><span style=\"color: #000000;\">If there is a discount on the payment, you can add the discount value in the dedicated field.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<blockquote><p><span style=\"color: #000000;\">Note: When adding a discount to the payment, the invoice will be considered fully paid, but the amount collected will be the value of the invoice with the applied discount, and the value of this discount will be transferred to the general discount account.<\/span><\/p><\/blockquote>\n<h4><span style=\"color: #000000;\">Additional Information:<\/span><\/h4>\n<p><span style=\"color: #000000;\">In addition to the above method, the system also allows you to add a payment amount directly without specifying its allocation at the moment. You can specify the allocation later through the &#8216;Customer Customizations&#8217; page.<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">If needed, you can enter the discount value.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can also add the amount collected from the customer.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><strong>Once you have filled in all the details, you can click on the &#8216;Insert Customer Payment&#8217; button to create the payment.<\/strong><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex justify-between lg:block\">\n<div class=\"text-gray-400 flex self-end lg:self-center justify-center mt-2 gap-2 md:gap-3 lg:gap-1 lg:absolute lg:top-0 lg:translate-x-full lg:right-0 lg:mt-0 lg:pl-2 visible\">\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; 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